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LoreneSzn FAQS

TAKING CARE OF YOUR VIRGIN HAIR

  • Comb hair with wide toothed comb or a weave brush before bed and before washing to ensure there are no natural occurring tangles caused by wind or friction

  • Use sulfate free shampoo and conditioner. Sulfate strips hair of natural oils, as there is no direct supply of nutrients from your scalp into the extension strands, it’s vital that you use sulfate free products to avoid drying the hair out. 

  • To avoid damaging the hair extensions, the cuticles and your scalp, only wash with warm water.  

  • Wash the hair gently in a downward motion with your palms, do not scrub or bunch the hair together as this will cause open cuticles to rub against each other causing friction. 

  • Rinse between each wash, and wash only 1-2 times.

  • While wet, add 2-3 drops of natural oil such as Almond or Coconut by gently applying it evenly over the hair, these oils will penetrate the cuticles and add moisture to hair extensions.

  • Natural oils do the work of most conditioners without the added chemicals and silicones. Natural are always best.

  • Finally, lower the shower head and rinse your hair (not scalp) with cold water, this is known as an Arctic Rinse  it will close the cuticles to lock the moisture and nutrients from the oil in, leaving you with nutrient rich hair extensions. 

  • Let your hair air-dry - Do not use heat as this will swell and dry your strands. 

  • Apply a small amount of Argan, Almond or Coconut oil 2-3 times a week or when required. Argan oil is great finishing oil for styling and frizz; however it’s a dry oil and does not moisturize the hair as well as Almond or Coconut.

  • For long lasting hair extensions, moisturize your hair as you do your skin. 

 

HOW MUCH HAIR WILL I NEED?

You will need 3 bundles for lengths 18" and shorter.  Hair measuring 20" and up, it is recommended to use 4 bundles.  If you are using a frontal (13x4) it is recommended 18" and shorter 2 bundles, 20" -  24"  3 bundles and 26"and above 4 bundles.

 

CAN I COLOR AND/OR BLEACH THE HAIR?

Yes. This hair can be colored, bleached, curled and straightened.

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HOW LONG WILL MY HAIR LAST?

With proper care, our hair can last a minimum of 1 years.  Sulfate free shampoo is recommended.

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SHIPPING AND RETURNS

Please allow 7 days for your order to be processed and shipped. Orders are not processed on weekends and holidays. Orders placed on the weekend will begin being processed on Monday.  You will receive a tracking number once your order has been shipped.

 

 

RETURNS/EXCHANGES

**ALL SALES ARE FINAL AND THERE ARE NO REFUNDS*.

 

On special occasion we will accept returns only if products are in original condition and packaging. Please email our customer service representative at LORENESZNLS@GMAIL.COM

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